"Nothing Special Here"
I was sorely disappointed in opening my box of Special K to find it completely different to the original recipe, which my family and I have been eating for years. If you were introducing an entirely new product, all well and good, but why tamper with perfection? The cereal is tasteless, and I find the large flakes annoying. I shall not be buying this product anymore, and from the comments I've read I am not alone. You may win over some consumers, but for most of us "Special K" diehards the loss will be entirely your own. What were you thinking????
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I am sorry for your disappointment, Jacqueline! The recent changes within our manufacturing operations required changes for this particular recipe and our research showed us that many consumers enjoy the soft texture and bigger, crunchier flakes. I will be sure to share your feedback with our product development team.
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