I Registered On Jan 1 For Activity Tracker And As At March 9th I Have Not Received It. Why Not?

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  • Ivy (Official Rep) March 10, 2016 13:44
    Hi, William, thanks for reaching out to us. We can confirm your tracker shipped on January 28. We ask that you please allow up to 8 weeks for delivery. Should you have any additional questions, please feel free to reach out to us here. We’re happy to help! Thank you for being a fan of Special K*!
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  • Ivy I have not received my tracker that you stated shipped out January 7th we are now on week 9 and I still don't have it? can you please send me a tracking number and Carrier so I can track it myself as I work for a freight management company and have tons of contacts with Fedex UPS Canada post and other such companies
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    • Sorry I'm confused this was your email from my first inquiry...

      Hi there, Billie! Thanks for posting! In reviewing your account, we can confirm your entry for a Special K* activity tracker on 1/07/16. We ask that you please allow up to 8 weeks from that date for delivery. If you have additional questions, please feel free to reach out to us. We’re happy to help! Thanks for being a fan of Special K*!

      So I should have teceived this by now, and now you are saying it didn't ship until last week?
      So when can I expect delivery? I am going to go buy one this week obviously no one really knows when they will get it!!
      Where is it shipping from?
    • Ivy (Official Rep) March 15, 2016 18:01
      Hi, Billie, thanks for following up with us. We apologize for the delay and are happy to share with you that your Activity Tracker will be shipping soon. Thanks for being a member of our Kellogg Community!
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