I’m sad, wondering why

Where Is My Personalized Spoon?

I ordered my spoon awhile ago and still haven't received it yet, how can I find out if everything is ok and if I am indeed still receiving it, I still have my pin codes for proof.
I had included my whole name at first and was informed that it was not acceptable, so I changed to just my first name. I hope something hasn't got mixed up and now I am unable to get it.
Hopefully someone can find out and let me know.
Thank you
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